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Learn More About Our Services

We know that moving can be stressful and the concept of senior moving services may lead to lots of questions. Below are the most frequently asked questions that we receive about our services. If you have questions that you do not find on the list, please contact us directly and we will happily help!

What makes Moves for Seniors different from other moving companies?

The easy answer is that we are not just a moving company. Yes, we will of course move your belongings when you relocate or safely deliver your family treasures to your loved ones anywhere in America. But arranging the physical move is just part of what we do. Moves for Seniors is a single resource for all of your senior moving needs. We will help you “design” your move, and we will manage any other services you may need, like packing, or holding a yard sale, or creating a floor plan for your new home. And our Senior Move Facilitators will help you with the emotionally difficult decisions that surround any move, especially moves made by older adults.

How does the process work with Moves for Seniors?

When you contact Moves for Seniors, you will speak with one of our highly trained Senior Moving Specialists. We take a step-by-step consultative approach to understand the unique needs around your move and present you with all of the options available. Once you choose the services that work best, we begin to coordinate everything with our local partners in your area.  Our team will schedule all of the services and be your single point of contact through the experience.

Do you provide service in my area?

Most likely, the answer is yes. Moves for Seniors provides moving services in every state except Alaska at this time. Our network of licensed and insured vendor partners including local and long distance movers, labor only services, removal of unwanted items and Senior Move Facilitators can be found throughout the country.

How much does it cost to consult with Moves for Seniors?

It costs you absolutely nothing for a consultation. We will provide pricing so you can decide which services best meet your needs.

How much do your services cost?

The cost of the services we provide will vary depending on your needs. Many people do not realize that moving is regulated at the state and federal levels and that affects pricing depending on where you are located in the country. However, we are happy to provide a free consultation to provide an estimate based on your specific needs.

How does payment work?

Part of the service we provide is that we collect payment from our customers and then pay any of our vendor partners who perform the physical services. This avoids confusion of you keeping track of payments to multiple companies.

Who are Senior Move Facilitators?

Senior Move Facilitators are experts at assisting older adults and their families with the emotional and physical aspects of relocation. Many Senior Move Facilitators have backgrounds in gerontology, social work, and the corporate world of project management. All of our Senior Move Facilitators are carefully selected and required to hold at least one of the following certifications: CRTS®, SMM-C® or CPO®. Our network of Senior Move Facilitators have a profound commitment to connecting with older adults and a desire to perform meaningful work to assist during an important life transition.

Why are Senior Move Facilitators needed now when they didn’t exist 20 years ago?

A variety of factors combine to make Senior Move Facilitators a cost-effective, worthwhile and needed service. The U.S. population is aging. Families today are more geographically dispersed than ever before. Americans have lived in larger homes over the past few decades, and now, when it comes time to move, most older adults want less room. They must downsize, but oftentimes don’t know where to begin. For these and other reasons, the need for Senior Move Facilitators continues to grow.

Do I have to use a Senior Move Facilitator to use the services of Moves for Seniors?

Not at all. We are here to help with any type of moving service and you get to pick and choose what you need. Maybe you have already gone through the process of choosing what you will take to your new home or simply have an item that needs to be sent to a loved one. Just give us a call and we will get it there.

Do you have employees nationwide?

Moves for Seniors is headquartered just north of Philadelphia, PA where the majority of our team operates. The services that we coordinate are physically performed by our carefully selected network of licensed and insured vendor partners. We are federally licensed through the US Department of Transportation and the Federal Motor Carrier Safety Administration as authorized brokers of moving services.

How does Moves for Seniors work with senior living communities?

Moves for Seniors is a resource to senior living communities in several ways. First and foremost, we are a trusted partner who is known for helping new residents move into senior living communities in a way that is Simple, Stress-Free, Comforting and Pleasant. In addition, we perform services inside of senior living communities like relocating residents from one unit to another to moving heavy items like pool tables and pianos.