How Moves for Seniors Helped a 95-Year-Old Client Transition to Senior Living
Most traditional moving companies are not fans of senior moves. The careful handling, the emotional complexity, the family dynamics, and the small loads make them not worth the effort. But at Moves for Seniors, these move challenges are exactly what we handle best.
When a family needed to relocate their 95-year-old mother to The Atria Lafayette Hills senior living community, they got more than just a moving service. They got a team that understood the stakes, handled every detail, and delivered results that surprised even them.
Here’s exactly how we made it happen.
Preparing for a Senior Living Transition with Limited Space and Time
A family contacted Moves for Seniors after their local senior living community recommended several moving companies. The family had chosen The Atria Lafayette Hill for their 95-year-old mother and needed professional movers to handle the transition.
This wasn’t a simple apartment-to-apartment move. The client was leaving a full-sized home where she had lived independently and moving into a senior living unit with limited space and different amenities, such as a partial kitchen with no oven. The transition required careful planning around which belongings could make the move and what new solutions might be needed.
The family wanted comprehensive support. “I explained that I wanted a full-service move. I wanted everything. I wanted decluttering, I wanted packing, I wanted unpacking and resettling,” the daughter told us.
The goal was not simply to transport from point A to point B. The goal was comprehensive support with clear communication, adherence to a timeline, and understanding of the emotional aspects of senior relocation, delivered with patience and understanding.
Minimizing Stress of Packing, Decluttering, and Resettling
Moves for Seniors support started before any boxes were packed. A Senior Move Specialist became the family’s single point of contact to manage and oversee the entire process.
The Move Specialist took time to understand what the family needed and explained each service option, including pricing and timeframes, in detail. “She was very clear about the pricing for each of these things. Any questions I had about the contract, she was very clear about the payment terms,” the daughter recalled.
On the ground, the Moves for Seniors’ team took a completely different approach than typical movers. Instead of rushing through the packing process, they spent significant time with the 95-year-old client directly. They involved her in decisions about her belongings and made sure she felt comfortable with each step.
Before the move, Moves For Seniors scheduled onsite support from a professional organizer who:
- Spent quality time directly with the 95-year-old client
- Involved the client in decisions about her belongings
- Made collaborative decluttering decisions rather than rushing through without listening
- Maintained systematic organization throughout the process
- Labeled everything clearly during sorting and packing for the new space
In moves that involve nervousness on the client’s side, it is critical, whenever possible, based on mental and physical abilities, to have them be as involved as possible — make them part of the process, rather than having them feel like it’s happening to them.
Delivering Results That Went Beyond the Checklist
When the dust settled, this move delivered outcomes that turned a worried family into enthusiastic advocates. The logistics went flawlessly. Nothing broke. Nothing got lost. The team arrived on schedule and completed the project exactly as promised. “It was exactly as I expected,” the daughter said about the timeline.
Even more impressive was how the team handled the client herself. Boxes were not dumped in the new apartment for the senior or her family to deal with. The professional organizer took time to arrange everything thoughtfully, recreating the feel of the previous home as much as possible to make the new space feel familiar.
Resettling is a service that is often overlooked by movers and families alike but is very important to the senior’s comfort in their new surroundings. Having things organized and away so the place feels “like home” produces far better outcomes than weeks of chaos and disorganization. Not to mention the safety risk of having unpacked boxes (or empty, discarded boxes) lying around the unit.
The daughter’s final verdict said everything: “I would 100% recommend this mover to my network. If anybody asked me who I used, I would give them the highest recommendation. It was an excellent experience. I really have nothing negative to say about it.”
You Don’t Have to Do It Alone
If you’re facing a senior move and want the same level of care, professionalism, and peace of mind this family experienced, we’re here to help.
Don’t leave your own move or the move of a loved one to chance. The Moves for Seniors team understands exactly what seniors and their families need during this transition, and we have the experience to deliver results that exceed expectations.
Contact Moves for Seniors now and join the families who say they’d use us again in a heartbeat.