Home / Terms & Conditions

Household goods, personal effects, private passenger automobiles and commercial goods shipped by land are insured against “All Risks” of physical loss or damage from any external cause, subject to the American Institute Cargo Clauses. These clauses include Warehouse to Warehouse Transit Clauses, Marine Extension Clauses, Strikes, Riots and Civil Commotion, and “War Risk” insurance. Insurance purchased as Full Replacement Value – Valued Inventory can be purchased for Domestic Intrastate and Interstate shipments and must specify covered item(s) by item name and declare a value for each item(s). Items not listed are not covered. Item(s) cannot be marked as “Miscellaneous” (“Misc”). If your shipment contains boxes, you must provide an inventory and value for each item within each box. Coverage is provided for a maximum of $10,000 per each individual item and a maximum of $50,000 per Certificate.

The settlement based on Full Value Replacement insurance and Replacement insurance will be the lesser of repair costs, replacement value or as stated on the valued inventory. In the event that an item or its parts cannot be restored to its original condition through repair or replacement, subsequent loss of value is not covered beyond the repair or replacement cost of the item or its parts.

The Insurance Carrier reserves the right to replace the damaged or missing items with items of like kind and quality. If any item of a “set” is lost or damaged, payment is only made for proportionate value of the item damaged, not the entire set.
If the shipment delivers into a self-storage facility, specific written exceptions must be noted on the mover’s documents for any claims to be considered. Any written exceptions for loss and/or damages must also be acknowledged by the signature of the driver in order for coverage to apply.

The amount of insurance purchased must be not less than the Replacement Value of the property. If it is, the Insurance Carrier will not pay for the full value of any item lost or damaged. The Assured shall, to the extent of such deficit, bear his, her or their proportion of the loss. If a valued inventory has been submitted with the insurance document, the maximum liability shall not exceed the indicated amount. In no instance shall the Insurance Carrier’s total liability exceed the insured value declared on this document.

Terms & Conditions

PERILS Touching the adventures and perils which the Insurance Carrier is contented to bear, and take upon itself, they are of the seas, fires, assailing thieves, jettisons, barratry of the Master and Mariners, and all other like perils, losses and misfortunes that have or shall come to the hurt, detriment or damage of the said goods and merchandise, or any part thereof, except as may be otherwise provided for herein or endorsed hereon.

DUTY OF ASSURED It is the duty of the Assured and their Agents, in all cases, to take such measures as may be reasonable for the purpose of averting or minimizing a loss and to ensure that all rights against carriers, bailees or other third parties are properly preserved and exercised. IMMEDIATELY notify, in writing, the air or ocean carrier and the delivering carrier advising them that damage has occurred to your shipment. A copy must be included with your claim form.
SUBROGATION CLAUSEAfter the payment of a claim under this insurance document, the Insurance Carrier shall be subrogated to the extent of their payment to all the Assured’s rights of recovery against any person or organization.
SALVAGE If the Insurance Carrier replaces, makes a total loss payment, or pays the insured amount as shown on the valued inventory for a damaged article, they, at their option, have the right to salvage the damaged article. The Insurance Carrier also reserves the right to inspect and to verify the claimed damages on any item.

CLAIMS MUST BE SUBMITTED IN WRITING TO MOVINGINSURANCE.COM, WITHIN 48 HOURS OF DELIVERY: All claim payments, minus any applicable deductible, will be made in U.S. Dollars.
THE INSURANCE CARRIER reserves the right to inspect and verify all reported damages and to require substantiation of any claims amounts, value of items claimed or proof of ownership. Coverage is for transit damage or loss only (while in possession of the contracted carrier) and does not include any repairs or coverage of any pre-existing wear or damage to a piece.

DEDUCTIBLE: All loss or damage arising during the certificate period shall be adjusted in accordance with the valuations and limitation provisions of this certificate and will then be considered the “adjusted claim”. From the adjusted claim or the applicable limit of this certificate, whichever is less, the sum stated under the applicable deductible amount shown in Declarations shall be deducted. Insurer shall have no obligations under this form until the claim exceeds the deductible.


MISREPRESENTATION AND FRAUD This document shall be void if the Assured has concealed or misrepresented any material fact or circumstance concerning this Insurance or the subject thereof. Any person who includes any false or misleading information on an application for an insurance certificate is subject to criminal and civil penalties. Notwithstanding any requirement, term, or condition of any contract or other document with the respect to which this document is issued, the insurance afforded by the certificate listed on this document is subject to all the terms of such certificate. In the event that you file a damage claim, you must file first with MovingInsurance.com. You cannot receive compensation for damages from the insurance carrier and the moving company. It is illegal to collect twice on the same item(s).

EXAMINATION UNDER OATH Before recovering for any loss you will, if requested: (a) permit us to inspect the damaged property before it is disposed of or repaired; (b) send us a sworn statement of loss containing the information we request to settle your claim. You must do this within 60 days of our request; (c) agree to examinations under an oath at our request; (d) produce others for examination under an oath at our request; (e) provide us with all pertinent records and reports needed to prove the loss; (f) cooperate with us in the investigation or settlement of the loss.

AGENCY It is understood and agreed that any person authorized by the named assured or shipper to order this insurance is acting as the agent of the Assured and is aware of the certificate terms and conditions. In any case, a customer signed certificate and terms and conditions must be received by Moving Insurance, LLC two days prior to packing or moving date.


A. Claims will not be honored for the loss of any owner-packed items, cartons, or containers unless the shortage has been noted at the time of delivery and reported to the Insurance Carrier within 48 hours of delivery. Any DAMAGE to contents of owner packed items, cartons or containers will only be covered if EXTERNAL damage to the packed item, carton or container is noted at the time of delivery and reported to the Insurance Carrier within 48 hours. In the event of a Total Loss of the entire shipment, loss of any owner packed items, cartons, or containers will be covered for loss up to the face value of the certificate and the shipment’s declared value.

B. Maximum recovery for damage or shortage on owner-packed items, cartons, or containers is limited to $500 per item, carton, or container and maximum of $2,500 per shipment. In the event of a Total Loss of the entire shipment, loss of any owner packed items, cartons, or containers will be covered for loss up to the face value of the certificate and the shipment’s declared value.

C. Loss or damage to automobiles while being driven under their own motor power except while on the premises and while being loaded and unloaded into and off the carrier. Marring, denting, chipping, or scratching on automobiles over five years old. Non-factory installed accessories or removable items on automobiles. Goods of a personal nature shipped inside an automobile are also excluded.

D. An entire set if any single item(s) is lost or damaged. Payment will only be made for the proportionate value of the item(s) lost or damaged. All non-furniture items (lamps, including floor or pole lamps, mirrors, removable table tops, table leaves, etc.) must be boxed and labeled prior to the carrier’s arrival. Bed rails and slats must be bundled securely prior to the carrier’s arrival.


Failure to follow these terms and conditions will render this certificate a “Null and Void” certificate or result in automatic cancellation, as decided by Moving Insurance, LLC. Moving Insurance, LLC reserves the right to cancel any certificate without notice; in this event, a full refund will be made.

In case this certificate is purchased by the insured’s agent or representative, these terms and conditions must be reviewed, signed by the insured, and faxed over to Moving Insurance, LLC, or this certificate will become null and void immediately upon discovery.

Any statements or Agreements made by the mover in contradiction to any of the Terms and Conditions contained in this document will not be recognized or endorsed during the Claim settlement process. The Terms and Conditions in this document preclude any verbal or written agreements between the mover and insured where such agreements violate or conflict with the Terms and Conditions contained in this document.

No suit, action, or proceeding for the recovery of any claim under this certificate shall be sustainable in any court of law or equity unless the same be commenced within twelve (12) months next after delivery, provided, however, that by the laws of the state within which this certificate is issued such limitation is invalid, then any such claim shall be void unless such actions, suit or proceedings be commenced within the shortest limit of time permitted by the laws of such state. Any and all legal suits, actions or proceedings must be filed in the state of New Jersey, United States.